We use cookies for analytics — to see which pages work and where people get stuck, so we can fix it. Nothing else on the site depends on your answer.

Faylo
Get an eSIM

Can't use eSIM right now? Here's what to do.

Whether your phone doesn't support eSIM, or your carrier has it switched off — you're not stuck. Here are two honest options while we build out more.

1. Pick up a physical SIM on arrival

Every major airport we cover — Lagos (MMIA), Accra (KIA), Nairobi (JKIA), Johannesburg (OR Tambo), Cairo — has local carrier kiosks landside. Bring your passport; most local SIMs activate in minutes.

2. Ask us directly

Tell us your destination and travel dates on WhatsApp — we'll point you to the best local option we know of for that specific route.

Message us on WhatsApp

Already bought a Faylo eSIM and it turns out you genuinely can't use it — wrong phone, or your carrier line has eSIM management restricted? No problem — message us for a full refund.

← Re-check your device